The Hidden ‘Curse’ That Undermines Customer Service And The Customer Experience

komitul2025-07-26T07:30:05+00:00

5 Customer Service And Customer Experience Flaws That Are Losing You Customers The curse of knowledge isn’t just a problem when you’re lost on a rural road with a spotty GPS connection. The curse of knowledge is also a barrier to connecting with customers in the disciplines of customer service, sales, and the customer experience...

How to Build an Effective and Engaging AI Healthcare Chatbot

komitul2025-07-26T07:30:10+00:00

Generative AI in healthcare: Emerging use for care The types of input that conversational agents can receive and interpret have also expanded, with some conversational agents capable of analyzing movements, such as gestures, facial expressions, and eye movements [11,12]. EndNote (version X9, Clarivate Analytics) reference management software was used for initial screening, and full-text screening...